Spyware/Trojan Problem?

my computer says it has been infected with spyware/trojan. and adware popups keep appearing. i have a firewall that's on, mcaffee and we also have zone alarm (not installed on the computer). what do can i do to get rid of this virus?

Spyware/Trojan Problem?cafe racer

You need an anti-spyware. I would suggest a full scan with:

SUPERAntiSpyware:

http://www.superantispyware.com/

Get the free version.

good luck.

Spyware/Trojan Problem?free anti virus

you'll probably have to boot with a emergency cd and scan (and remove) the virus. hopefully mcafee can remove it. If not, hopefully it will identify it and you can search some of the virus scanning websites to find one that will; download it and have it remove it.
You poor soul-

First what you need to do- is go into control panel, and turn off "SYSTEM RESTORE"- This will ensure that no backed up copies are embedded in the restore files.

No that you have done this click start - run - then type REGEDIT-

Now click on th plus sign next to "H_KEY_LOCAL_MACHINE"

now scroll down and look for "SOFTWARE"- and once there- look for the names of the types of spy ware software that you use - once you do- delete them.