My son has a problem with his computer. When he minimises a window it goes towards the start button and disappears instead of going to the task bar, and then he can't reopen it unless he uses the task manager. He is also having trouble with adware/spyware which occurred at the same time as the other problem. He has used spysweeper but is still getting ads popping up. Is this a virus? Any suggestions on how to fix it would be good. Thanks!
Computer problems - Please, please can anyone help?photoshop
Being an IT systems administrator, I deal with spyware related problems a lot on my clients' PCs. Best advice from my daily experience will be to backup all of your important files to a separate disk/partition [e.g. D , E drive etc] or a USB flash etc disk. or even may be write a CD/DVD with all the data.
Once, you are done with this basic necessity, pull out your PC Restoration CD/DVD set. Start restoring it to new settings. Once sorted, get a reliable Anti Virus plus anti Spyware solution. I personally recommend the latest version of Zone Alarm Security Suite, as it gives you AntiVirus/AntiSpyware/Firewall all in one package.
Dont forget, after restoring your PC, DO NOT connect your PC to internet for any reason, until you have installed ZoneAlarm or any other security software. Windows XP based PCs are known to get "done" [as we call it] within 24 hours of hooking up to internet unless they are "secured".
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